General Exclusions:Vacation Rental Agent cannot be held liable for situations that are not under our control. This includes but is not limited to: inclement weather conditions, flight delays, lost luggage, missed transfers, activities in public areas, nearby construction, road closures etc.
Specific Exclusions:Photos on our website are the most recent representation of each property provided to us by our vacation rental, condo and hotel providers. The rental and property may look different due to regular wear and tear, weather conditions or recent renovations. The guarantee does not apply in the case of a Vendor or Vacation Rental Agent needing to cancel a confirmed booking prior to arrival. The guarantee does not apply to third-party services you may book due to a referral by Vacation Rental Agent such as activities, airfare, car rental etc., as these transactions are outside of Vacation Rental Agent's control.