Thank you for considering Vacation Rental Agent for your next vacation rental. Our goal is your complete satisfaction. If your experience doesn’t live up to what is promised in your rental contract, you will receive a 100% refund on the fees we earned when you booked. Here's what we promise to deliver:
Satisfaction: We want you to have the vacation of a lifetime and to come back to us year after year. If you aren’t completely satisfied with your vacation rental, let us know and we’ll make it right.
Service: We have a dedicated quality control department. Their only job is to make sure you have a seamless rental experience before, during and after your vacation.
The Truth: We would never misrepresent a property. What you see is what we deliver, so you can be confident that what we tell you about your rental is accurate and realistic.
Peace of Mind: Rent with confidence. Vacation Rental Agent has been in the vacation rental business since 2002. We have an A+ rating from the local Better Business Bureau and are IATA-certified.
A Fair Price: No unpleasant pricing surprises here. We promise never to mark up prices above the rates listed by our vacation rental, condo and hotel providers.
For more information about when your Vacation Rental Guarantee can be applied, please read our Terms and Conditions.