- The ceiling fans don't work and we had to go buy $60 dollars worth of fans to keep cool. I called to get some wash clothes and was told that was all we get. We got 3 wash clothes each for a week. We were there for 14 days and not even any clean sheets. I was told when I called about the wash clothes that if we had stayed 1 more day we could of gotten some clean sheets and cleaning. Really. You are so cheap that you lost my business and the 2 couples that wanted to here about our trip when we got back. NO I WON"T RECOMMEND YOUR COMPANY.
Comment by Owner/Manager:
Aloha Mr. Len. Mahalo for the time you took to post and write this review. I checked our records and there are no reports to indicate that there was any report from you or your companions that the ceiling fans were not working during your stay. Had you took the time to contact us (our contact information was in the binder on the kitchen table) we could have made arrangements to have the fans repaired or replaced as needed and we have loaner fans we could have brought out for you. As for linens-we actually had more linens in the condo that you mentioned in your review. The bath towels listed here are per bathroom: PAPER PRODUCTS RENTAL LINENS (4) rolls of toilet paper (6) bath towels (1) roll of paper towels (6) hand towels (1) box of facial tissue (6) wash cloths (4) bars of bath soap (4) dish cloths (1) box of dishwasher soap Cascade (4) dish towels (1) bottle of liquid dish soap (1) set of sheets/bed (1) packet of Kona coffee (1) blanket Extra trash liners (1) bed pad * Laundry soap not included (1) bath mat (2) pot holders